Nora · Claims Agent

Claim CLM-2087

In progress
Document extractedDone
Policy validatedDone
Adjuster assignednow
12 claims triaged todayAvg 2m

Insurance back‑office operations that run the moment a document arrives.

Claims processed before adjusters open their inbox. KYC verified before clients reach your team. Policy documents extracted and filed without manual entry.

How insurers build agentic back-office operations with Blocks

Claims Intake & Triage

Claims reach adjusters ready for a decision.

Claim documents read from any channel — email, portal, fax. Every field extracted, coverage validated against the policy system, missing documentation automatically requested. Adjuster assigned by claim type, territory, and severity. Your team receives a prepared summary, not a raw file.

Nora · Claims Agent12 claims today4 min to triage
Nora

Nora · Claims Agent

Adjuster routing · CLM-2087

In progress

Routing by

Claim typeAuto · collision
TerritoryDallas, TX
SeverityModerate
MC

M. Cohen

Senior Adjuster · summary attached

Best match
Nora is assigning the adjuster…Triage · 4 min
Document Extraction

Policy documents, endorsements, and certificates filed without manual processing.

Every incoming document read and structured the moment it arrives. Key fields extracted — policy number, coverage type, effective dates, limits, named insureds — and matched to your policy system. Your operations team reviews exceptions, not entries.

Eva · Document Agent47 docs todayFiled automatically
Eva

Eva · Document Agent

Policy document

Extracted
Policy numberPOL-44821
Coverage typeGeneral liability
Effective datesJan 1 – Dec 31, 2025
Limits$2M / $4M aggregate
Named insuredHarbor Logistics LLC

Eva is extracting fields — 47 documents today

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Enterprise-grade protection is built into every layer, so your data stays where it belongs.

Role-based permissions & SSO

Enterprise SSO and 2FA with granular, role-based access control for every team member.

Per-agent guardrails

Set strict operational boundaries for every agent. Define exactly what data they can access and which actions require human approval.

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Maintain complete financial control with per-agent budget limits and real-time spend monitoring across your entire AI workforce.

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Complete version history on every agent and workflow. Track every change and roll back instantly if something behaves unexpectedly.

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Independently audited and certified compliant. Your data stays protected, meeting the highest regulatory standards.

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